Terms of Service
Last updated: August 06, 2025
1. Agreement to Terms
By accessing and using the services provided by Kjavel Planner ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Kjavel Planner provides social media marketing management and targeting services, including but not limited to:
- Social media account management
- Content creation and curation
- Targeted advertising campaigns
- Analytics and reporting services
- Digital marketing consultation
3. User Responsibilities
3.1 Account Information
You are responsible for:
- Providing accurate and complete information
- Maintaining the security of your account credentials
- Promptly updating any changes to your information
- All activities that occur under your account
3.2 Content Guidelines
You agree not to provide content that:
- Is illegal, harmful, or violates any laws
- Infringes on intellectual property rights
- Contains false or misleading information
- Is defamatory, obscene, or offensive
4. Service Terms and Conditions
4.1 Service Delivery
We will provide services according to the agreed scope of work. Service timelines may vary based on project complexity and client responsiveness.
4.2 Client Cooperation
Effective service delivery requires your cooperation, including:
- Timely provision of required materials and information
- Access to necessary social media accounts and platforms
- Prompt feedback and approval processes
5. Payment Terms
5.1 Fees and Billing
Payment terms will be specified in individual service agreements. Generally:
- Monthly services are billed in advance
- Project-based work requires 50% upfront payment
- Late payments may incur additional charges
- All fees are non-refundable unless otherwise stated
5.2 Cancellation
Either party may terminate services with 30 days written notice. Completed work will be billed according to the agreed terms.
6. Intellectual Property
6.1 Client Content
You retain ownership of your original content and grant us a license to use it for providing our services.
6.2 Our Work Product
Upon full payment, you receive rights to use the specific deliverables created for your project. We retain rights to our methodologies, tools, and templates.
7. Limitations and Disclaimers
7.1 Service Availability
While we strive for continuous service availability, we do not guarantee uninterrupted access to our services or third-party platforms.
7.2 Results Disclaimer
Social media marketing results can vary significantly. We do not guarantee specific outcomes, follower growth, or conversion rates.
8. Limitation of Liability
To the maximum extent permitted by law, Kjavel Planner shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid for services in the 12 months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless Kjavel Planner from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
10. Confidentiality
We maintain strict confidentiality regarding your business information and will not disclose confidential information to third parties without your consent, except as required by law.
11. Force Majeure
We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures of third-party platforms.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the modified Terms.
14. Contact Information
For questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +44 0 058927334
Address: Flat 68m Oliver Ports, Robinsonhaven SK2 5XT, United Kingdom